Inspiring Sustainability Through Product Stewardship In the New Year

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An Interview with Scott Cassel, Executive Director of PSI

There has been much to celebrate in the field of product stewardship in 2010, including the new Secure and Responsible Drug Disposal Act that will make it easier to properly dispose of pharmaceutical wastes, recognition of the need for improved management of electronics, and the 10th birthday of the Product Stewardship Institute (PSI) (December 5th).

Scott CasselWe caught up with Scott Cassel, Executive Director of PSI, for an interview in hopes of inspiring industries to think about how product stewardship can help their sustainability efforts in 2011 and the years to come.

GN: In a nutshell, what is Product Stewardship?

SC: We say that Product Stewardship is a policy that ensures that all those involved in the lifecycle of a product share responsibility for reducing its health and environmental impacts, with producers bearing primary financial responsibility. While product stewardship can include actions taken by any individual manufacturer, importer, retailer, or any other actor in the product supply chain, those with the greatest ability to reduce a product’s impact (e.g., manufacturers and retailers) have the greatest degree of responsibility. Only manufacturers have the knowledge about the materials contained in their products, and thus have the power to reduce potential problems at their source.

Another important facet of product stewardship is that these systems shift the cost of end-of-life management of products from the public sector to the private sector.  By shifting the funding source, product stewardship not only creates the reliable funding base needed to sustain programs that reduce public risk but it often creates efficiencies in operations that lower overall system costs.

GN: If we lived in an ideal world, is the ultimate goal of product stewardship that all components of a product are completely recycled/reused at the end of the products useful life?

SC: Reuse and recyclability are both very important, but the real vision of product stewardship is to reduce environmental impacts (and risks to human health) throughout the entire product lifecycle. This could also mean that fewer materials are used in a product, or that the product might be replaced by a new technology (e.g., viewing streamed movies on-line versus mailing or buying DVDs).  Government policies can drive this type of industry innovation by creating incentives. When we consider ways to reduce our consumption of raw materials and the release of toxic substances to the environment, reuse and recycling are just two strategies. These goals can also be achieved by changing product design.  Manufacturers can choose to design products that last longer, are easy to repair, and are made of materials that are sustainably sourced and do not include harmful or persistent chemicals.  And, of course, consumers can decide that they can still live happy lives with less stuff. Consumer purchases drive product impacts, with the manufacture of the product being the largest impact in the product’s lifecycle.

GN: Traditionally in the United States, product stewardship initiatives have largely, but not always, been the result of legislation.  Have legislation and memorandums of understanding for product stewardship been household hazardous waste (HHW) related industries only? if not, do you feel it is important to state that it has generally been for HHW related industries?  Certainly product stewardship benefits all industry?

SC: Extended producer responsibility, or EPR, is a central tenet of product stewardship. Today, we have more than 60 EPR laws in 32 states that require product manufacturers to provide for the collection and recycling or safe disposal of their products at the end of their useful life. Most of these laws apply to products that contain mercury or other toxic substances, such as thermostats, batteries, fluorescent lamps, or auto switches, but there are also laws now on carpet, phone books, and paint (including latex paint). There has also been legislation introduced on packaging (in Vermont in 2010), and there is a growing national conversation about what the U.S. can learn from EPR laws for packaging from Europe and Canada. As we consider the full lifecycle impacts of products, we will see that non-hazardous materials might have impacts equal to hazardous products, if we consider, for example, that toxic materials might be used in the mining of materials used in the manufacture of non-hazardous products. We need to expand our horizons about what is involved in making products and delivering them to the consumer, in addition to the end-of-life management of that product.

EPR can be applied to a wide range of product categories, and is one of the tools for communities pursuing “zero waste” goals overall, not just the kinds of products typically collected through household hazardous waste. It’s also important to remember that EPR can apply to products used in the commercial or institutional settings – not just those used by households. Finally, while voluntary programs can jump start product stewardship efforts, our experience has shown that most companies are reluctant to invest resources in reducing environmental impacts from their products unless legislation levels the playing field so that the good actors don’t put themselves at a competitive disadvantage to laggard competitors. Legislation is also needed to reach high rates of program performance so that risks (e.g., mercury in the environment) are truly minimized and benefits (e.g., jobs from increased recycling) are fully realized.

GN: What is most important thing that you feel a producer can do to make Product Stewardship work?

SC: The most important action a producer can take is to earnestly engage with other stakeholders to develop solutions.  Product stewardship relies on negotiations between stakeholders about their roles and responsibilities for minimizing product impacts. Several major industries (e.g., paint and rechargeable batteries) have demonstrated that they can find ways to work collaboratively with other stakeholders. Many individual companies have successfully made the transition to more sustainable production methods or establishing take-back programs that are not only better for the environment, but can be better for business as well. The majority of companies are eager to reduce their products’ impacts on the environment if the playing field is level, but of course some major industries continue to drag their heels. The thermostat industry, for example, asked us to develop model legislation that would level the playing field so all thermostat manufacturers had to collect and recycle used thermostats. After engaging in a full stakeholder process, and after consensus was reached with a multi-stakeholder group, they pulled out and opposed the consensus solution. Negotiating in bad faith has created distrust among all the other stakeholders working in the process. Such behavior is to be avoided.

GN: What is the most important thing that you feel consumers can do to make Product Stewardship work?

SC: Consumers have a responsibility to educate themselves about product impacts and take advantage of take-back opportunities available to them. Consumers also have tremendous purchasing power that can influence companies by demanding better products.  With that said, manufacturers need to provide consumers with safer alternatives that are competitive in quality, availability, and price, and retailers should make these products available to their customers. While the market will respond to consumer demand, if the consumer doesn’t have a choice, or does not know what choice is better owing to a lack of information, relying on them to demand product changes is unrealistic. We still have a long way to go in this area by providing the consumer with easily understood information that distinguishes environmentally preferable products from the rest of the pack.

GN: Ideally, how would you like to see all the players involved in Product Stewardship work together (e.g., company, retailer, consumer, government)?

SC: There are a number of successful examples of this type of collaboration.  Our eight-year effort with the American Coatings Association, which represents the paint industry in the U.S., is a perfect example of how cooperation can yield a solution acceptable to all stakeholders.  After much negotiation in which consensus was reached on every major issue, the paint industry has agreed to take responsibility for managing all leftover latex and oil-based paint generated in the U.S.  That result took an incredible amount of stamina from all stakeholders. It is also important for an entire industry sector to participate, which means that the association must be active as well as several of the key manufacturers. They must see it in their interest to invest resources in working with other stakeholders. Unfortunately, for many companies, that has meant that they need legislation introduced or threatened for them to raise stakeholder engagement as a priority.

GN: What is biggest thing missing at this time to make Product Stewardship the norm?

SC: The public needs to accept that they should pay for the full lifecycle cost of a product, and that the most efficient way this can happen is for manufacturers to take responsibility for incorporating these costs into their business model. There is a perception among some that product stewardship is a tax. What is not factored into that thinking is that, by not properly managing a product all along the lifecycle, there are environmental and social costs that translate into financial loss, whether in the reduced purchase of fish that contain mercury or health costs to treat mercury poisoning. Each year, about five tons of mercury enters the environment as the result of the disposal of common household thermostats. Fewer than five percent of these are being collected right now.  This is the direct result of the thermostat industry not putting the necessary resources into collecting those thermostats. The public needs to demand that these companies take responsibility for their actions, but they also need to express a willingness to pay for that health and environmental protection. We cannot expect a company to pay for costs that cannot be passed onto the consumers of their products. Otherwise, that industry will continue to pollute the environment in very significant ways.

For more information visit the PSI website and blog.

Scott Cassel is the Executive Director of the Product Stewardship Institute (PSI), which pursues initiatives to ensure that all those involved in the lifecycle of a product share responsibility for reducing its health and environmental impacts.  Prior to founding the Institute in 2000, Scott served seven years as the Director of Waste Policy and Planning for the Massachusetts Executive Office of Environmental Affairs. He is a founding Board Member and past-President of the North American Hazardous Materials Management Association, whose mission is to reduce the toxicity of the municipal waste stream. He is also a founding Board Member of the Global Product Stewardship Council, which harmonizes product stewardship programs internationally. Scott has worked on product and waste management issues for the past 25 years, for a start-up solid waste management company, a non-profit statewide environmental group, and several other government agencies, including the New Jersey Department of Environmental Protection and the Massachusetts Water Resources Authority. He is author of a comprehensive book chapter on product stewardship in the 2008 Handbook on Household Hazardous Waste.  He was also a syndicated newspaper columnist in Massachusetts, including the Boston Business Journal. Scott has a master’s degree in environmental policy and dispute resolution from the Massachusetts Institute of Technology, and an undergraduate degree in Geology and Environmental Studies from the University of Pennsylvania.

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Could workplaces be more like Wikis?

Author: Angelo Fernando | Category: Employee engagement, People, Trends | Tags: , , , ,
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A Wiki is a fascinating thing, even though it may be initially a bit confounding.

I’ve written quite a bit on the topic this year. Last Monday I was in charge of the wiki portion of what amounts to the launch of the first open source business development plan in Sustainability, for Arizona. More about this here.

So  when I visited the new offices of Gangplank in Chandler, Arizona last week, to get a better sense of this remarkable ‘co-working’ environment I could not help notice the parallel.

If Gangplank is a piece of software, it would most probably be a Wiki!

It’s a a true collaborative space, whose ‘permanent residents’ (there are 13 independent businesses working out of  a cubicle-free environment) don’t pay rent. They get to use the utilities, conference rooms, wifi etc for absolutely no charge. I’ve known of several people who ‘office’ out of there. Why does Gangplank choose to give this space away?

Derek Neighbors, co-founder of Gangplank (who was our guest on the radio show last week), spoke about the only investment they require — an investment in ’social capital.’ Which is what Wikipedia is, when you think about it, since no one is paid to create content. And yet, approximately one million man-hours have gone into it, according to Clay Shirky.

Just step into Gangplank if you like to see a human equivalent of a wiki at work. Talk to some of the residents there and see how you might borrow some of its DNA to build a more collaborative workplace.

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Being “Good” Even When No One’s Watching

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With grape-flavored Liquid Children’s Tylenol coming back on the shelves after a long absence, I was reminded of the thoughts I had when the voluntary recall of this popular children’s medication was announced back in April of this year.

While McNeil did a semi-adequate job of informing the public of the recall and had information on their Web site for the proper disposal of unwanted/unused/outdated medication, the fact that McNeil was not itself taking back the medicine at their expense for proper disposal left me with the same pit I get in my stomach when I see the “gotta-have-these-new” electronic gadgets flood the market every 6 months or so (especially during the holiday season). Something about the “planned obsolescence” of electronics followed by the ensuing flood of not-always-proper disposal of the “outdated” electronics angers and saddens me at the same time.

And, as strange as it may seem, the pharmaceuticals and the electronics have a tie that binds them in my mind – the need for improved product stewardship.  While both industries are working hard to remedy my perceived concerns with a new reality through product stewardship, there is much work to be done.

Product stewardship is not just for the pharmaceutical or electronics industries and is a term that might strike fear in the hearts of some companies and industries, but these days, it only makes good business sense.

Ensuring that each product that comes to market is environmentally safe and is accounted for throughout its entire lifecycle is what it is all about. At its best, the ultimate product stewardship involves thinking through every component of a product to help ensure it can be safely handled from cradle to cradle or cradle to grave. In this day and age, product stewardship is not just something to aspire to; our environment needs it and our future depends on it.

Let’s face it, in an industrial economy, producers and retailers are in it to make money, and consumers wanting to reduce consumption but also wanting to do good when they do make purchases simply can not research every component of every product much less every product they buy. On the road to a sustainable future, we all need to do good, even when no one is watching.

Traditionally in the United States, product stewardship initiatives have largely, but not always, been the result of legislation. It would be good to see more and more industries getting on board with product stewardship simply for the triple bottom line benefits.

For some businesses, the words product stewardship may make them fear unreasonable costs and burdens; however, companies that take greater responsibility for the entire life cycle of their products can lower overall costs through proper planning, design, and product management. Sometimes end products can even become new products after take back.

In Chapter 7 of the Handbook on Household Hazardous Waste, Scott Cassel, Executive Director of the Product Stewardship Institute (PSI), discusses five reasons manufacturers, retailers, and other industry stakeholders are motivated to become better product stewards. Cassel cites, competitive advantage, reduced business risk (including threat of legislation), an image of sustainability, corporate ownership control and company leadership.

If we all had a better connection with our environment and were in “harmony” with nature, as His Royal Highness Charles, the Prince of Wales emphasizes the need for in his new book, it seems like product stewardship would be the norm. In Harmony, he points out that it is possible to produce materials as strong as Kevlar (made from petroleum and sulfuric acid) with natural products like spider silk that do not require toxic chemicals or leave behind toxic by-products.

I see glimmers of hope, and much forward progress in 2010 alone with our first national drug take-back day, and increased electronics waste oversight to protect developing nations and all workers from harm, but there is much to be done. The costs are high for not participating in radically rethinking the way we do business.

It seems that even our health care costs could be lowered by having a healthy environment as the result of product stewardship and preventative care for our planet and ourselves. I for one do not wish to continue drinking the cocktail of chemical and pharmaceutical waste in our waters, nor do I wish to support environmental harm in developing countries.

As consumers, we must do our best to let our hard-earned dollars speak when we make purchasing decisions and do our best to properly reuse, recycle and dispose of products at the end of their life.

Producers, retailers and governments must do their best to manufacture responsibly and with the ultimate health of the environment (and the global citizenry) in mind and help keep the public educated and informed about product care and management.  Along the way, we thank organizations like PSI for helping to guide us all and shape a more sustainable future.

Start the conversation…™

What can your company do to better incorporate product stewardship into its products and services?

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Waking Up Arizona to SustainAZility’s 5Ps

Author: admin | Category: Events, Slidecasts | Tags:
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Sustainability is bigger than bio sciences, solar and simply going green, observed Derrick Mains,  speaking to a group of entrepreneurs in Phoenix on Monday at the launch of the SustainAZility movement and wiki. ”It’s about People, planet, process, profit and about peril – the risk of not doing anything.”

“Arizona is a land of pioneers …someone somewhere will launch the next sputnik. Why not us?”

Derrick Mains’  ’Sputnik’ speech. View more at enviralmentalst.

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Derrick’s ‘Sputnik’ speech launches SustainAZility Wiki in Phoenix

Author: heyangelo | Category: Events, Podcasts | Tags: , , ,
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You’ve probably heard how Sputnik, that low orbiting satellite lobbed into space by the Russians on the 4th of October 1957, effectively triggered the space race. But there’s one detail many don’t know –that it gave birth to one of the earliest crowd-sourced events, fueled by the Moonwatch program.

Derrick Mains, kicked off the SustainAZility movement, with the launch of a wiki last evening by drawing this analogy. “Fifty three years ago, they crowd-sourced the most critical, scientific aspects of date collection!.”

“Tonight with better technology -and as you can see that same passion–we’re gonna follow that same model, by actually launching our own crowd-sourced, data collection and economic development plan called SustainAZility.”

Brown Russell, President of GreenNurture, and Park Howell, CEO and founder of Park&Co also spoke at the event. Attendees then proceeded to log into the wiki and update content.

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        ‘Tis the Season for Green Office Holidays

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        Even at the office, the winter holidays can be an exciting time of the year with parties and gift giving. But this joyous time can have a downside – its effect on the environment.

        “Americans throw away 25 percent more trash during the Thanksgiving to New Year’s holiday period than any other time of year,” according to the Use Less Stuff Report. This is the equivalent of 25 million tons of garbage, or about 1 million extra tons per week, the report added.

        Officially starting the day after Thanksgiving, the winter holiday season provides one of the best times of the year to put your best “green” foot forward. By adopting a use-less-stuff attitude and thinking outside the box to express season’s greetings, we can all reduce our impact on the landfill.

        Just because we are reducing waste does not mean that gift giving is out of the question. Some green gifts keep on giving. Ideas for both company clients and employees include the following:

        • Use e-cards for your holiday cards. They send a purposeful message that you and your company are conscious of saving trees.
        • Encourage a green home makeover by giving faucet aerators, low flow showerheads and CFL or LED light bulbs.
        • Show continued support for environmentally-responsible travel with coins for the light rail, bus passes, and pedometers.
        • Give native flowers and trees. They can be used to brighten spirits and keep the air clean in the office, or to help offset carbon emissions and assist our pollinators when planted outdoors. Get more information from your local extension agent.
        • Create a fun, shared experience with tickets to ballgames, plays and movies, or locally-owned restaurant gift certificates.
        • Show green practices extend within and beyond the reach of your company with reusable items such as coffee mugs, travel mugs and water bottles with the company logo and an eco message.
        • Include practical gifts that anyone can use like a 100 percent recycled-content plastic, or cotton, cloth grocery bags.
        • Contribute your time or support on behalf of your company to local restoration and preservation efforts. In addition to community organizations, there also are national programs in need of assistance such as Habitat for Humanity, UNICEF, The American Red Cross, The World Wildlife Fund, The Nature Conservancy and so on.

        Remember, if a gift needs to be wrapped, be sure to use materials that are recycled and recyclable, or reusable. Shredded documents make great filling for reusable baskets and packing material, and be sure to use recycled-content/reused boxes for items that need to be mailed.

        To further get your office into a green festive spirit:

        • Get creative – hold a recycled ornament competition to trim the tree and the office using office recyclables and company discards.
        • Consider a live, native tree that can be planted on the company grounds or in the community after the holidays. If you use an artificial tree, be sure to keep track of it and reuse it year after year. If you use a cut tree, be sure to check with your local recycling program to have it properly recycled.
        • Be sure to go local for your vendors and food for any holiday parties. Don’t forget to use reusable plates, glasses and cutlery or use 100% recycled paperware that will be composted afterwards. Donate any leftover food to your local shelter or food bank.
        • Consider holding a raffle for a new bike or yearly commuter pass on local transportation with the proceeds going to a favorite charity.
        • Volunteer in your community whether it be singing carols at a local hospital or nursing home, helping to serve food at a local shelter, or gathering and distributing food and green gifts for those in need.

        Start the conversation…™

        How will your company green its holiday season and New Year’s resolutions?

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        Sustainability and Employee Engagement, joined at the hip

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        There are plenty of studies and calls to action on Employee Engagement. But when it comes to Employee Engagement and Sustainability there’s a lot more work to be done.

        Studies that attempt to correlate these two factors have found that most employees (86 percent, in one survey) have not been engaged by their employers. Yet, a very large number of corporate CEOs (93 percent!) recognize that “sustainability will be critical to the future success of their companies.”

        The Brighter Planet study, released in February this year recognized that the shift toward sustainability is “a cultural shift, and it’s one that must happen at all levels within an organization to be truly effective.” It also noted that “organizations need to work on communicating sustainability issues and initiatives to staff.”

        So we wanted to find out ourselves (see link to survey) because even “the definition of sustainability is still in question,” observed Derrick Mains.

        “The media tells you it is environmental sustainability; Wall Street will tell you it is all about risk management and profitability; other organizations will tell you it is about social responsibility –how your company interacts with employees the world… it could even be about procurement and process efficiency.”

        Listen to a short clip here of Derrick Mains explain the goals of the survey, and the connection between sustainability and employee engagement.

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